During Renovation
After Renovation

Robert F. Hager, CGR

Dear Jon,

I wanted to take the time to mention how much I really appreciate you and value our business relationship.  Your constant attention to details and your follow through is unmatched.  I must say it is a pleasure working with such a moral and skilled craftsman.

You deliver what you say you will!  Deliver it on time!  The quality of your work has exceeded our expectations.  We are proud to recommend your company to all we know that can use your services.  We feel confident leaving you and your crew in charge of all the details knowing the job will be done right the first time.  You can be assured we will continue to use Ruffner Roofing for all our roofing and metal needs.

Thanks again Jon for helping us at the team of RF Hager Construction continue a legacy of delivering top quality craftsmanship for a discriminating clientele.

Robert F. Hager, CGR
RF Hager Construction
York, PA


 

Power-washed Shed
During Renovation
After Renovation

Don Stoken

 

Dear Jonathan,

I wanted to take the time to thank you for the services you provided on my barn roof.  Your work crew was very knowledgeable, courteous and willing to listen to my concerns.  You personally are one of the few contractors that I have worked w/ over the years that truly gets satisfaction from a "job well done".  This was evidenced by the fact that you were on site the last day of the project to ensure that all of my concerns were addressed.

Sincerely,
Don Stoken
Abbottstown, PA


 

After Renovation
After Renovation

Bob Graffin

Hi Jon,

Ruffner Rooffing gave us an outstanding job at a reasonable price.  Jon and his congenial crew privide service that I would recommend to anyone in need of a roof.  They also did a great job of cleaning up.  When the job was complete the property was spotless.

It was a pleasure dealing with Ruffner Roofing.

Bob Graffin
New Freedom, PA


 

After Renovation
After Renovation

Polly Beckner

 Dear Jonathan,

Being in the Real estate business, I work with many contractors.  You far exceed professionalism.  You and your crew's craftmanship and courteous demeanour, gave me great peace of mind!  Knowing that our roof would be handled correctly.  You were there when you said you would be.  You followed up when it rained to let me know you would not be there.  Your job site was clean on a daily basis.

I would highly recommend you to anyone who needs your services and I am glad you were the person I called!!!

Thank you and have a great year!!!

Respectfully,
Polly Beckner
Lake Meade, PA


 

After Renovation
After Renovation

Dave Romeo

Dear Jon,

I felt I had to write and tell you how impressed I am with you, your work ethic and your company.  As your results coach, I have the privilege of working closely with you to grow your business.  I must say that when we recently reviewed your client list, I could not believe how many familiar names I saw.  You have been coming to my seminars for the past four years.  Since you started Ruffner Roofing, so many of your clients are people you’ve met at my seminars.

You are converting them to customers at an alarming rate and I know they are not coming to you because they picked you after shopping twenty other roofing companies.  They are selecting you for the same reason I would.  They know you, like you and trust you.  One of my clients told me that you are the kind of person that you go home and look at your roof to see if there is something you could do for him because he likes the person you are.

Your success formula is one of the easiest and surest ones I know: Offer clients meticulous quality and impeccable service, be super-responsive, honor your commitments and do work not for praise but worthy of praise.

I also want to thank you for serving on the Ultimate Service Providers board.  Your professionalism, positive attitude and impressive work ethic make you an ideal representative for others to emulate.

I am so proud of the person you are becoming and you are the only person I would think of calling if I needed work on my roof.  I wish you continued well-deserved success.

Sincerely,
Dave Romeo
Primary Seminars & Coaching
Lancaster, PA